Refund policy

Return & Refund Policy

At Make A Booth, most of our products are custom-made and printed specifically for each customer. Because of the personalized nature of our products, all sales are considered final once production has begun.

Returns and refunds are not accepted for:

• Custom printed products

• Orders approved by the customer prior to production

• Customer artwork errors

• Incorrect sizes, quantities, or specifications selected during checkout

• Change of mind after purchase

• Event cancellations or schedule changes

If your order arrives damaged, defective, or contains a manufacturing error, please contact us within 5 business days of receiving your order at marketing@makeabooth.com.

To process a claim, we may request:

• Photos of the product

• Photos of the packaging

• A description of the issue

Once reviewed and approved, Make A Booth may, at its sole discretion:

• Replace the defective item

• Repair the product where applicable

• Issue a partial or full refund

Claims submitted after 5 business days from delivery may not be eligible for replacement or refund.

If you have any questions regarding your order, please contact us at marketing@makeabooth.com.