Shipping policy

Shipping Policy

At Make A Booth, many of our products are custom-made and produced specifically for each order. Please review the following shipping information carefully.

Order Processing

Orders are reviewed after payment is received. Production will begin once all required artwork, files, and approvals have been received.

Production Times

Production times vary depending on the product ordered, quantity, and current production schedule. Estimated production timelines are provided for reference only and may vary.

Shipping Methods

We offer standard and expedited shipping options where available. Shipping transit times are estimates provided by the carrier and begin once production has been completed.

Delivery Estimates

All delivery dates and transit times are estimates and are not guaranteed unless explicitly agreed upon in writing. Delays caused by shipping carriers, weather conditions, customs processing, labor disruptions, or other circumstances beyond our control may occur.

International Shipping

We ship internationally to many destinations. Customers are responsible for any applicable duties, taxes, customs fees, or import charges imposed by their local authorities.

Damaged Shipments

If your order arrives damaged, please contact us within 5 business days of delivery. We may request photographs of the product, packaging, and shipping label in order to investigate and process a claim.

Event Deadlines

Customers are responsible for placing orders with sufficient time before their event or installation date. Make A Booth is not responsible for missed events, lost business opportunities, or additional costs resulting from shipping delays, production delays, customs delays, or circumstances beyond our reasonable control.

Questions

For shipping-related questions, please contact us at marketing@makeabooth.com.